How's Mom is provided by your loved one's senior care centerSee private contact details for the facility
See private contact details for the facilityProvide feedback to the senior care center
Provide feedback to the senior care centerSchedule a visit to your loved one and see their upcoming appointments
Schedule a visit to your loved one and see their upcoming appointmentsSee resident's current meds
See resident's current medsSee resident's latest vitals
See resident's latest vitalsReceive COVID-19 updates, facility alerts & messages
Receive COVID-19 updates, facility alerts & messages
The How's Mom™ app
How's Mom helps families quickly adopt and create a self-service
"always on" link with your center. Downloaded from the Apple App Store or Google Play Store.
Family Connections Manager
Family Connections Manager is a web-based management portal for your facility's staff to manage your family connections and create new insights into family interactions and satisfaction.
SafeKeeping shares Personal Health Information (PHI) with families and automates your family contact list through our integration with PointClickCare.
SafeKeeping automates your family contact list, keeping it current and accurate through our MatrixCare integration
Create Any of these New Connections With Your Families
Provide COVID-19 updates and alert families of emergencies, outbreaks, evacuations or important facility events quickly and easily. Send messages in How's Mom, email or SMS text to reach families without taking up valuable staff time or maintaining family lists.
Collect family reviews of your facility and see feedback in real-time. Develop and send family satisfaction surveys - including CoreQ surveys - to all families using the How's Mom app.
Benchmark your ★Family Five Star★ ratings against your competition.
(Available 4Q 2020) Use the first app-based CoreQ survey to collect family responses and view live survey results. Reduce cost and effort while acquiring immediate and actionable family satisfaction results.
During COVID-19 restrictions, facilities can give families the ability to self-schedule visits to their loved ones while maintaining the limits needed to keep residents and staff safe.
Provide residents' health information to authorized family members - such as current medication lists, vitals, conditions, nutrition and practitioner details (PointClickCare users only)
Your facility will gain insight into what specific health data is being accessed, when, and how often.
Provide your families with detailed contact information so they can reach the right person for the right reason. Information is only accessible to families invited to the How's Mom app.