Activation for MatrixCare

This quick reference guide provides the steps required to activate How's Mom by SafeKeeping on your MatrixCare software.

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    The How's Mom™ app

    How's Mom helps families quickly adopt and create a self-service "always on" link with your center. Your families download our app from the Apple App Store or Google Play Store for Android devices.

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    Family Connections Manager

    Family Connections Manager is a web-based management portal for your facility's staff to manage your family connections and create new insights into family interactions and satisfaction.

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    MatrixCare Integration

    SafeKeeping automatically updates family and resident contacts from MatrixCare through our integration.

  • Follow these steps to activate How's Mom

    Follow these steps to activate the Matrix integration for How's Mom by SafeKeeping.

For MatrixCare Customers Activate the SafeKeeping Integration

To get your MatrixCare data flowing to SafeKeeping, follow these simple steps:

  • 1. Contact your MatrixCare Account Manager
  • 2. Complete a MatrixCare SOW adding ADT integration to your agreement
  • 3. MatrixCare technical support will then enable the SafeKeeping integration and notify us of your access key

The setup may take 1-2 weeks and requires a one-time fee per facility payable to MatrixCare.